Terms of Service

Effective Date: July 12, 2025

Welcome to AOOUCH. By accessing or using our website www.aoouch.com, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Overview

This website is operated by AOOUCH. Throughout the site, the terms “we”, “us”, and “our” refer to AOOUCH. By visiting our site and/or purchasing something from us, you agree to be bound by the terms, conditions, policies, and notices stated here.

2. Eligibility

By using this site, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian. AOOUCH reserves the right to refuse service to anyone at any time.

3. Products and Services

We offer both customized shirts and ready-made designs. All customizations must be accurately provided by the customer during checkout. We do not guarantee exact color matching due to differences in display screens and materials.

We reserve the right to:

Limit quantities of any product or service
Discontinue any product at any time
Refuse or cancel any order due to errors in pricing, stock, or suspected fraud

4. Pricing & Payments

All prices listed on our site are in PKR (Pakistani Rupees). We accept payments via:

Cash on Delivery (COD)
Bank Transfer
JazzCash / Easypaisa
Visa / Mastercard

We reserve the right to update prices and correct any pricing errors at any time without prior notice.

5. Order Acceptance

After placing an order, you will receive an email/SMS confirmation. However, this does not guarantee acceptance. We reserve the right to cancel or refuse orders due to:

Incorrect product/pricing information
Payment issues
Suspicion of fraudulent or illegal activity

6. Intellectual Property

All content on this site, including logos, designs, images, text, and graphics, is the property of AOOUCH and is protected by applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.

7. Returns & Refunds

Our Return & Refund Policy is available on our website. In summary:

Customized products are non-refundable except in case of errors or damage
Ready-made items can be exchanged or returned within 7 days under certain conditions
Shipping fees are non-refundable

Please read the full policy before placing an order.

8. User Conduct

You agree not to:

Use our products or site for unlawful purposes
Transmit any malware, spam, or harmful code
Attempt to gain unauthorized access to our systems
Harass or abuse any staff or users of the site

Violation of these terms may result in termination of your access to our services.

9. Limitation of Liability

AOOUCH shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. We do not guarantee that your experience will be uninterrupted, secure, or error-free.

10. Third-Party Links

Certain links on our site may direct you to third-party websites. We are not responsible for the content or practices of these sites and encourage you to review their terms and privacy policies.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our site constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: aoouchshirts@gmail.com
Website: www.aoouch.com

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